Privacy Policy

At Cactye Creative, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website.

Website Usage & Data Gathering

Personally Identifiable Information

When you place an order or create an account on our website, you are consenting to the collection of necessary personal information to process and fulfill your order. This information may include:

Your name
Billing and shipping address
Email address
Telephone number

We use this data to:

Process and ship your order
Contact you with questions or updates about your order
Notify you about order status (pending, shipped, completed, etc.)

You will only receive marketing emails (product news, promotions, sales, etc.) if you choose to subscribe to our newsletter during checkout or account registration. You may opt-out at any time through:

Your account dashboard
Unsubscribe links in our emails
Contacting us directly

Non-Personally Identifiable Information

We also collect general data about how users interact with our website, such as:

Pages visited
Items viewed or shared
Searches performed
IP address, region, or country

This data is used only for analytics and site improvement. It is not sold or shared with third parties.

Public Content (Reviews & Comments)

Any information you post through product reviews, testimonials, or via our Disqus comment module is public. This may include:

Your display name
Account or username
The content of your comment or review

Please note: Disqus handles its own data policies. Refer to the Disqus Privacy Policy for full details.

Payment Processing & Data Use

We use PayPal to securely process online payments. During checkout, some of your data (name, address, order info, etc.) will be securely transmitted to PayPal for verification and payment authorization.

Please refer to the PayPal Privacy Policy for how they handle your information.

If you prefer to pay via check or money order, we will still collect your contact details (name, address, email, phone) to process and ship your order. You may opt in or out of our newsletter when ordering this way as well.

We do not sell, rent, or share your information with third-party companies, forums, or any external organizations.

Data Retention & Deletion

We retain your account and order information so you can:

Log in to your account
View order history
Reorder easily

However, you may request deletion of some or all of your personal data at any time by contacting us. Please note:

Once deleted, your account and order history are permanently removed and cannot be recovered.
If you wish to order again after deletion, you must create a new account.
If you request deletion while an order is pending, data will be erased 30 days after delivery confirmation.

Policy Updates

This privacy policy may be updated without prior notice. If any major changes are made regarding how we handle your data, we will notify you via email.

If you have any questions or concerns about your privacy, feel free to contact us. Your trust matters to us.